Customer Service

We understand the important role of day-to-day interactions between buyer and supplier, and that attention to detail can enhance the level of the satisfaction of the parties before, during and after a purchase.

Barton Marketing acts as a single point of contact managing the daily running of the partnership, ensuring smooth flow of information through the Supply Chain. We provide both manufacturers and customers with services, aimed at maintaining long term relationships, by realizing timely operations aligned with their business objectives.

Our Customer Service activities include:
  • Orders management
  • Shipments coordination
  • Claims handling
  • Payment control
  • Debt management

about us

  • Barton Marketing is a Russian international marketing company, since 2006 operating on the Russian market, and since 2009 totally focused on introduction and promotion on the local market of imported Food & Beverage products.

what we offer to

  • Manufacturers

    Barton Marketing offers to manufacturers the most efficient way to enter the Russian market, by selling directly to the Russian Modern Trade and Wholesale operators. We fulfil…
  • Retailers

    Barton Marketing offers to retailers and wholesale operators an in-debt expertise in best performing product categories, provides them with a single point of access to main European…